FAQ - Resources
We provide individual, family, and couples therapy.
Areas Of Focus
Parenting
Relationship
Anxiety Disorders
Mood Disorders
Bereavement
Life Stage Transition
Adult Survivors
Addictions
Frequently asked questions
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Hopefully, you will have completed your new patient paperwork prior to your appointment. If not, you will first fill out paperwork which includes our privacy practices and office policies. During your first session, your clinician will ask many questions to get to know about you and what brings you to therapy. Some of these questions will be about your personal history, including your childhood, education, relationships (family, romantic, friends), your current living situation, your career, substance use and personal interests.
You may also ask questions of the therapist to learn about the therapist’s background, the therapist’s therapy style, the therapy process and confidentiality.
At the end of your first visit, you should have disclosed some goals for therapy and discussed the frequency of visits. Psychotherapy is a process and requires multiple visits, so please do not expect instant resolution.
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Hopefully, you will have completed your new patient paperwork prior to your appointment. If not, you will first fill out paperwork which includes our privacy practices and office policies. During the first session, your child’s clinician will want to meet with your child AND you to begin with. Depending on age and circumstances, the therapist may meet with you alone or the child alone. Overall, the first session will include many questions to get to know your child and what brings your family to therapy. Some of these questions will be about developmental milestones, medical history, education achievement, family dynamics, peer relationships, and personal interests.
You may also ask questions of the therapist to learn about the therapist’s background, the therapist’s therapy style, the therapy process and confidentiality.
At the end of the first visit, you should have disclosed some goals for therapy and discussed the frequency of visits. Psychotherapy is a process and requires multiple visits, so please do not expect instant resolution.
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Clients are responsible for the cost of services rendered, and no one likes surprises, especially when it comes to insurance and medical costs. Bay Breeze Counseling verifies benefits using Peach Grove Billing & Credentialing . Cost shares may be higher or lower than what Peach Grove reflects at time of verification as not all plans provide a mental health specific cost share.
To limit these undesirable surprises, we recommend new patients contact their insurance to confirm their benefits and cost-share prior to beginning services. Each insurance and each plan is different.
FOR IN NETWORK BENEFITS
1. Call the number on the back of your insurance card; some have a specific number for mental health benefits.
2. Tell the representative that you would like to confirm that Bay Breeze Counseling is an in-network provider for your plan. For your reference, our group NPI 2 # is 1942921366
3. Ask to confirm that the most common billing codes are covered: these codes are: 90791, 90837, 90832,90834, 90847, 90846. Confirm that these codes are covered for both in office and telehealth coverage
4. Ask if you have a deductible you must meet prior to insurance covering a portion of the cost of your visits.
5. Ask what your co-pay / co-insurance amounts are.
6. Record all this information and be sure to get a reference number. Please share information received with our office staff.FOR OUT OF NETWORK BENEFITS
Clients can call the number on the back of their insurance card and inquire about their out of network benefits and follow the same instructions as above but ask for the out-of-network benefits. Bay Breezy Counseling files claims to some out-of-network plans as a courtesy; for out-of-network plans the visit fee will be due at the time of service.
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Predominately, psychologist are needed when professional testing is needed such as IQ, personality, and achievement level.
Predominately, psychiatrist are utilized when it is desired to have medication to address mental health conditions.
We can help you decide which is the best services to assist with your treatment as well as provide referrals as applicable
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Yes. We offer telehealth, and most insurances cover this service. Telehealth visits are only available for established and active therapy clients. Call our office at 850-899-2233 if you would like to learn more about telehealth visits.
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We primarily utilize the virtual platform provided by our electronic health records program, Therapy Notes. Once you have access to the patient portal you will be able to request appointments and utilize the virtual platform.
For the best session, please find a private space with a good internet connection. Your household will need to limit streaming during your telehealth session. Also place yourself a couple feet away from the camera and try to have good lighting.
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You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill
Ask if there is a limit to the units of testing covered and if pre authorization is required for testing.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
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In order to gain access to teh patient portal a Bay Breeze staff member will need your date of birth, full name, and email address. They will then email you a link from Therapy Portal wit instructions to complete registration.
Insurance & Self Pay Options
Insurance
We are in-network for:
AARP Hospital Indemnity Plans (United Healthcare Insurance Co)
Aetna
Blue Cross Blue Shield of Florida
ChampVA-HAC
Cigna
EDIS
Medicare
Humana
Tricare East
UMR
United Healthcare
Wellcare
Self-Pay
Would you rather pay for your treatment directly and not use private health insurance? In most cases, we can supply a superbill and/or visit statement (an itemized detail of services provided) which you can submit to your insurance company for reimbursement.
Your initial 15-minute consultation is complementary. Our standard fee for initial assessment with a licensed therapist is $275, and each 55-minute therapy session is $225.
The fee with a supervised licensure intern is $175 for initial assessment, and $125 per therapy session.
Fees
Your copay or cash pay amount is due at the time of service unless otherwise agreed. Acceptable forms of payment are cash (exact amount), check, or credit/debit card. Insufficient-funds checks will be returned upon full payment of the original amount plus bank charges for any returned check. We require that you keep a valid credit or debit card on file. This card will be charged for the amount due at the time of service and for any fees you may accrue unless other arrangements have been made with the practice ahead of time. It is your responsibility to keep this information up to date, including providing new information if the card information changes or the account has insufficient funds to cover these charges
Each therapist rather or not a no-show fee will be utilized